After Sales Support

Customer satisfaction is important to us, and we are happy to assist you even after your purchase.

Our support team can help you with:

• Order status and tracking
• Delivery enquiries
• Missing item claims
• Product information
• Brewing recommendations
• General customer support

Support Hours

Our customer support team responds during regular business hours. We aim to reply to all enquiries as quickly as possible.

Missing Item Claims

If an item is missing from your order, please notify us within 24 hours of delivery with your order number and supporting photographs.

Returns & Refunds

Please note that Taz Premium Tea does not accept returns or refunds for delivered products. Kindly refer to our Return & Refund Policy for complete details.